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What We Deliver
orange_icon_efficientCustomer Experience
orange_icon_cleanENVIRONMENTAL STewardship

orange_icon_reliableA Best Place To Work

orange_icon_costSHAREHOLDER VALUE

Investing in safety

  • At the foundation of our business is the safety of and care for our employees, business partners, customers and the public
  • In our gas segment, we’re accelerating the implementation of a Safety Management System aligned with the framework developed for pipeline operators by the American Petroleum Institute

Our Commitment to Safety

Customer Experience

Serving our customers and communities

  • Transforming our customer experience by adopting best practices across all customer touchpoints
  • Continued support and advocacy of customer programs to help ensure affordability, increase comfort and reduce energy usage
  • Promoting programs allowing customers to generate electricity using renewable resources

Our Commitment to Customers

Preserving the environment

  • Building on a foundation of environmental improvements
  • Plan outlined to retire 100% of our coal electric generating capacity by the end of 2028
  • Milestones through 2030 to significantly reduce methane and electric generation greenhouse gas emissions, water withdrawals, wastewater discharge and coal ash generated

Our Commitment to the Environment

Best Place to Work

Growing our team

  • Nearly 9 out of 10 of our employees would recommend NiSource as a great place to work
  • Recognized nationally and regionally with awards ranging from Best Place to Work, Dow Jones Sustainability Index, Bloomberg Gender-Equality Index, Best Place to Work for LGBTQ equality and one of the World’s Most Ethical Companies

Our Commitment to Employees

Financial performance

  • 100% regulated natural gas and electric utility business with $30B of identified investment opportunities over 20+ years
  • Commitment to a healthy balance sheet, growing cash flow and investment-grade credit
  • Expected annual net operating earnings per share and dividend growth of 5%-7% from 2019 through 2020

Our Commitment to Investors

Shareholder Value